Multiform factor – Can be used as a hyperlink, QR code, or can be integrated into an image or a GIF.One-click to chat – Just one click initiates the conversation between your business and the customers on WhatsApp.Hassle-free – Customers don’t have to save your number in their contact list before they contact your business.This will open a chat window on WhatsApp with our WhatsApp chatbot. Here is an example of a WhatsApp link embedded in an image. The biggest benefit is, neither the business nor the customer has to save any number on their phone.Ĭlick to chat works on both your phone and WhatsApp web, as long as the person clicking on the link has a WhatsApp account. Once a person clicks on the link, a chat window will open on their phone or on WhatsApp web, where they can directly chat with the business. The click-to-chat link allows businesses to chat with customers and website visitors on WhatsApp. What is WhatsApp’s click to chat feature? In this article, we explain what is WhatsApp’s click-to-chat link, why use it, how to create one and where to implement these for the best results. With this trend emerging at a lightning-fast speed, more than 5 million businesses have already been using WhatsApp to interact with their customers. In today’s world of instant gratification, WhatsApp is becoming customers’ best friend to get in touch with a business. And this is the reason why customers are always looking for the easiest and fastest way to contact them. Customers generally dislike waiting for an email reply or being kept on hold when they reach out to a business.
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